TRANSFORMING INFORMATION
INTO ACTION
OUR APPROACH
Scale Strategic Solutions transforms information into action through our data-driven management consulting and program evaluation services. We help organizations and systems execute their visions, understand their impact, and inform their work.
OUR CORE SERVICES
Program Evaluation & Research
Determine the effectiveness of your programming with quantitative and qualitative research. Identify key next steps to continue to build on the strengths of your programs and minimize your challenges. Understand the landscape and context for your work through research that will inform your actions.
Training, Learning, & Development
Develop the awareness, skills, and behaviors of training participants that will make a difference in your organization and in your field with customizable solutions. Engage in interactive in-person, virtual, or hybrid training that fits your learning objectives. If you need online, on-demand training, take courses in your internal learning platforms or Scale's learning management system.
Capacity Building & Implementation Coaching
Take your organization or collaborative initiative to the next level with team coaching, project management, process mapping, changes in practice, public policy strategy, and lessons learned documentation for continuous improvement.
Strategic Planning & Market Research
Engage your organization’s board members and senior leadership team in a meaningful strategic planning process or market analysis that yields a practical, actionable plan.
Stakeholder Engagement & Facilitation
Capture the voice of clients or customers, community members, employees, volunteers, board members, funders, and other stakeholders to address the opportunities and challenges that your organization is facing.
TESTIMONIALS
“Interaction, flexibility, knowledge and willingness to read and research to produce quality work.”
“I most appreciate the team's willingness to go above and beyond in every aspect of the work. I could approach them at any time with just about any question and never felt like a burden.”
“I feel that CH Smith & Associates built capacity within me and my team to continue and scale the work. I hope that we are able to work together again in the future.”
“Scale Strategic Solutions' balance of professionalism, passion, and expertise is truly exceptional. We engaged them in a project that focused on providing learning opportunities for professionals working in substance use and mental health services. To the work, Scale brought invaluable skill and perspective that yielded a series of meaningful, and very well-received, trainings.”
“Scale staffs' connections to communities within the state and their knowledge of the Ohio context helped deepen the quality of the project. Their staff are consistently responsive, professional, and have been a pleasure to collaborate with over the years. They have a strong background in research design and methods that helped ensure the study conducted was high-quality and produced meaningful and useful results.”
“Scale is always prepared. I am able to sit back and handle my responsibilities knowing that they are handling theirs. They require little oversight and management. It's nice being able to work with a group of competent individuals who are responsible and have initiative.”
PROJECT HIGHLIGHTS
Vermont Department of Health,
Health Equity Training for the Behavioral-Health Workforce
(2023 – 2024)
Scale Strategic Solutions equipped more than 100 substance use disorder and mental health professionals with a rigorous, evidence-based curriculum that blended online learning modules with live virtual and in-person workshops. Training attendees left with a practical command of cultural intelligence and clear, community-driven tactics to close service gaps. During the program’s implementation window, Vermont recorded a 22 percent reduction in opioid overdose fatalities, underscoring the training’s measurable return on public investment.
Ohio Department of Mental Health & Addiction Services,
Access to Wellness Evaluation
(2024 – 2025)
Scale Strategic Solutions completed a statewide, mixed-methods assessment of the Access to Wellness initiative, which links adults with severe and persistent mental illness to coordinated recovery supports across aging, criminal justice, homelessness, and developmental disability systems. By pairing detailed process maps with six-month outcome reports and story-driven case studies, the evaluation surfaced initiative results and clear recommendations.
JUST SOME OF OUR SATISFIED CLIENTS
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